FAQ's

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Why Auto Driveaway?

We are proud to be the industry's largest vehicle delivery provider in the country. Auto Driveaway has more than 40 offices throughout the United States. Winter Travelers, snowbirds, those purchasing vehicles online  and others  looking for vehicle transportation between two geographic points have been successfully served by Auto Driveaway.

Auto Driveaway has 40 locally owned and operated offices providing vehicle shipping for those traveling to Florida and other warm weather states, those purchasing vehicles online, RV owners and our largest customer market which is the corporate and commercial fleets needing to relocate vehicles as well as vehicle leasing and fleet management companies.

Our service includes expedite service which guarantees pick-up within 48 hours. We also have access to the largest DOT approved car and truck carrier network in the industry. We also provide car shipping service on enclosed car carriers for high value or collectible vehicles.

 

What will it cost?


That depends on how far you are shipping your vehicle and by what vehicle transportation means. Please click on "Instant Quote" for a price.

 

Does Auto Driveaway have insurance?

For our Expedited and Truckaway moves: With the top rated insurance in the industry combined with what the trucking company offers, your vehicle is fully protected and you can be confident that there will be adequate limits to cover the carrier’s responsibility if there is any damage to your auto.

For our Casual/Standard moves: our excess insurance supplements your primary insurance so you can be confident that there will be adequate limits to cover the carrier’s responsibility if there is any damage to your auto.

 

Can I ship my car with personal items in the vehicle?


Vehicle MUST BE EMPTY to avoid possible overweight charges from carrier at the discretion of the truck driver. Luggage and personal property must be confined to the trunk and are limited to a value not to exceed $50.00 or 50 lbs. AD/carrier are not responsible for stolen or damaged items left in the vehicle.

 

I don't need my car shipped but can your professional driver pickup my boxes and deliver them?

No, we cannot move your personal items. We only move vehicles.

 

Can I ship my car with a passenger in it or a pet?

No, we cannot ship your vehicle with a person or a pet in your car.  Additional items not permitted in the vehicle: guns, ammunition, contraband, narcotics, medications, live plants, pets, furs, gems, jewelry, beer, wine, liquor, edibles, money, negotiable and legal papers, objects of art and articles of unusual value.

 

 

How does Auto Driveaway decide which method of shipping to use?

Auto Driveaway is the only company that offers three levels of service:

1.     Truckaway Service--your passenger, light duty truck or recreational vehicle are delivered on a U.S. Department of Transportation approved car carrier.

2.     Expedite Service? qualified professional drivers or a team of drivers deliver multiple cars at a time to your location as fast and as safely as possible. We will arrange pickup and delivery that best fits your schedule.

3.     Our original and most economical service is Standard Vehicle Delivery? we assign a qualified, contracted driver to deliver your vehicle in a safe and timely manner.

 

What forms of payments does Auto Driveaway accept?

We accept all major credit cards.

 

How do I get a quote?

An instant quote can be obtained from our website at www.autodriveaway.com or by calling one of our 40 offices http://autodriveaway.com/locations.

 

Is there an additional charge for picking up and delivering the vehicle to my home?

No, the estimate you receive includes door-to-door service, unless the car carrier is not allowed on your street or cannot fit due to maneuverability constraints on the truck.

 

Do I need to be present when my vehicle is picked up and delivered?

Yes, we request you, or a designated person, be present upon pick up of your vehicle. Our driver will conduct a complete inspection of your vehicle with you present to write off on all present damages, dents, scuffs and so forth. This report is called the Condition Report and is a very important check off before our driver loads and delivers your vehicle.

 

Can we get status updates and ETA for pick-up and delivery?

Yes, you can call the office you booked with at any time.

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